Privacy Policy

Data Controller Information

OrbitFlare B.V. is the data controller for your personal information. Our contact details are:

• Company: OrbitFlare B.V.
• Address: Nieuwstraat 8, 3011 PY Rotterdam, South Holland, Netherlands
• Registration Number: NL52918374
• Email: privacy@orbitflare.pro
• Phone: +31 10 679 0642

Data Collection

The data we collect may include the following types of personal information:

• Contact Information: Name, email address, phone number, company name, and postal address
• Communication Data: Messages, enquiries, and correspondence you send to us
• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our site
• Marketing Preferences: Your consent preferences for marketing communications
• Business Information: Details about your commercial real estate requirements and property interests

How We Use Your Information

We use your personal data for the following purposes based on legitimate business interests and legal obligations:

• Service Provision: To provide commercial real estate services, respond to enquiries, and manage client relationships
• Communication: To contact you regarding our services, appointments, and business matters
• Marketing: To send you relevant information about our services (with your consent)
• Website Improvement: To analyse website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests
• Contract Performance: To fulfil contractual obligations and provide agreed services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: When you provide explicit consent for marketing communications or cookie usage
• Contract Performance: To fulfil our contractual obligations and provide requested services
• Legitimate Interests: For business development, service improvement, and client relationship management
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We may share your personal information with the following categories of recipients:

• Service Providers: Trusted third-party vendors who assist with website hosting, email services, and analytics
• Legal Authorities: When required by law or to protect our legal rights
• Business Partners: With your consent, for joint marketing or service provision
• Professional Advisors: Lawyers, accountants, and consultants bound by confidentiality obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy:

• Contact Information: Retained for the duration of our business relationship plus 7 years for legal compliance
• Marketing Data: Until you withdraw consent or request deletion
• Website Analytics: Typically retained for 26 months for Google Analytics data
• Legal Records: Retained as required by applicable laws and regulations

Your Rights

Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Request correction of inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@orbitflare.pro or +31 10 679 0642.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission, to protect your privacy rights.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data processing practices, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable privacy laws. You can contact them at autoriteitpersoonsgegevens.nl or by phone at +31 70 888 8500.